

Frequently Asked Questions
What kind of light does the Saphirelle produce?
What kind of light does the Saphirelle produce?
The Saphirelle uses integrated LED lighting tuned for a warm, even glow. It stays cool to the touch and sips energy, so it can run through long evenings without a second thought and never needs a bulb change.
What is the Saphirelle made of?
What is the Saphirelle made of?
The Saphirelle is warm toned brass with a sealed finish that resists tarnish. A soft dry cloth keeps it looking gallery fresh.
Where does the Saphirelle work best?
Where does the Saphirelle work best?
The living room is where the Saphirelle does its best work: flanking art, a sofa, or a fireplace, it layers warm light that a ceiling fixture cannot. Its minimalist lines carry into a hallway or bedroom without missing a beat.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-2 business days and transit times are estimated at 6-10 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact AxioZone?
How can I contact AxioZone?
Store Address: 1204 Main St, #703, Branford, CT, 06405, USA
Store Email: info@axiozone.com
Store Phone: 860-345-1771
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.







