

Frequently Asked Questions
Does the arm stay where I put it?
Does the arm stay where I put it?
Yes. The joints hold tension, so the arm swings out to your chair or bed and folds flat against the wall when you are done.
Will the finish chip or rust?
Will the finish chip or rust?
The iron is powder coated rather than painted, so the finish is bonded to the metal. Wipe it with a dry cloth and it stays as it arrived.
How high should I mount it above the bed?
How high should I mount it above the bed?
Most people land between 100 and 120 cm from the floor, roughly shoulder height when sitting up, which puts the light on the page and not in your eyes.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-2 business days and transit times are estimated at 6-10 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact AxioZone?
How can I contact AxioZone?
Store Address: 1204 Main St, #703, Branford, CT, 06405, USA
Store Email: info@axiozone.com
Store Phone: 860-345-1771
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.







