
Frequently Asked Questions
Do I have to buy bulbs for this?
Do I have to buy bulbs for this?
No. The LED is integrated and rated for tens of thousands of hours, so there is nothing to change out for years of normal use.
Will my piece look exactly like the photo?
Will my piece look exactly like the photo?
Close, but not identical. Travertine is natural stone, so the veining and tone shift from slab to slab and yours will be its own.
What color is the light?
What color is the light?
It runs warm, around 3000K, which is the tone that reads as lamplight rather than office light and lets a bedroom wind down.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1-2 business days and transit times are estimated at 6-10 business days after dispatch.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact AxioZone?
How can I contact AxioZone?
Store Address: 1204 Main St, #703, Branford, CT, 06405, USA
Store Email: info@axiozone.com
Store Phone: 860-345-1771
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.







